Terms and conditions

These terms define the rules for using the Atelier Verde online store.

1. Orders

• Orders can be placed through the shopping cart and checkout form available in the store.
• Customers are required to provide accurate data necessary to fulfill the order.
• After the order is placed, the customer receives a confirmation email.

2. Payments

• Available payment methods are shown during checkout.
• Order processing begins after payment confirmation or after a cash-on-delivery order is accepted.

3. Shipping

• Available shipping methods and costs are shown before the order is finalized.
• Delivery time depends on the selected method and product availability.

4. Complaints and contact

For complaints, order issues, or shipment damage, contact the store through the contact page or the email address provided in the store.

5. Final provisions

The seller reserves the right to update these terms. Changes do not affect orders placed before the publication date of the update.